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Sense Rebate

1. Log into SmartHub to get your $75 coupon code in the notifications area:
SmartHub Desktop | Mobile app:  

2. Purchase a Sense and have a licensed electrician install it your home's electrical panel.

3. Submit your proof of installation for an additional $75 rebate

Tipmont REMC members are eligible for a $75 off coupon plus a $75 rebate for a Sense home energy monitor. Sense installs in your home's electrical panel and provides insight into your energy use and home activity through iOS, Android, and web apps. The insights provided by Sense empower you to manage your home more efficiently and potentially save money on your energy bills.

By participating in this program you agree to share your energy usage data with Tipmont.

  • The Sense logo and components of the Sense home energy monitor

    The Sense Home Energy Monitor

    The Sense Home Energy monitoring System

    The Sense installs in your home’s electrical panel and detects individual devices by identifying their unique electrical signals.

    Within the first week of installation, Sense should be able to find some common devices that cycle on and off frequently, like your refrigerator or microwave. Some devices will take longer to identify, until the algorithms have seen enough contextual data to reliably detect them.

  • Getting your coupon code and purchasing the Sense is a simple process. If you have any questions, please contact Member Service at (800) 726-3953 or This email address is being protected from spambots. You need JavaScript enabled to view it..

    1. Get the coupon code

    SmartHub mobile app

    1. Log into the SmartHub mobile app:
    2. Tap the notifications icon at the upper left
    3. Find the Sense coupon code in the Rebate notification area.

    SmartHub desktop site

    1. Log into SmartHub
    2. Click "View All Alerts" at the upper right.
    3. Find the Sense coupon code in the Rebate notification.

    2. Purchase the Sense

    1. Visit sense.com/buy.
    2. Choose between the Sense monitor or the Sense solar bundle (if your home also has rooftop solar).
    3. Enter your shipping information and click "Continue to Shipping."
    4. Enter the discount code that you located in SmartHub and click "Continue to Payment."
    5. Enter your payment information and click "Complete Order."

    Sense typically ships out via FedEx Ground within 2 business days.

    3. Complete the $75 rebate application

    To complete your application, you will need the following:

    • Your Tipmont REMC account number
    • A copy of your original purchase receipt
    • A photo of the installed Sense at your residence
  • Sense Rebate Eligibility

    Someone's hand aholding a Sense

    Eligible Sense rebate applicants must meet requirements that include, but are not limited to, the following.

    • Be a member of and receive electric service from Tipmont REMC on the residential (Schedule 1) rate — Tipmont REMC Rate Tariff .
    • Own or rent a location, including new construction and existing single and multiple-family homes, townhomes and apartments, that receives electric service from Tipmont REMC.
  • Please read carefully

    Tipmont Sense Rebate Program Terms and Conditions

    By participating in this program, you agree to the following terms and conditions. For more information email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Rebate offer

    This offer is valid for purchases completed between December 1, 2019 and December 31, 2020. Funds for this program are limited and available on a first-come-first serve basis.

    Rebate Amount

    Each Tipmont REMC membership is eligible for one (1) use of the $75 coupon code. The coupon code may be found by logging into SmartHub or by calling Member Service at (800) 726-3953. An additional $75 rebate after installation is available by submitting a rebate application.

    Monitoring of electric usage

    To participate in the program, you will be asked to give Sense permission to release your electric usage to Tipmont. Tipmont already has access to your energy usage through our metering system and this is how we bill you for electric usage.

    Program modification/termination

    Tipmont reserves the right to revise program requirements, incentives or terminate the program at will without prior notice. Termination, modification or suspension may affect a participant’s ability to redeem rebates. The program will automatically end by December 31, 2020 or when allocated funds have been disbursed, whichever comes first.

    Program eligibility

    To be eligible, you must be a Tipmont member on the residential rate (rate schedule 1). The program is open to both new construction and existing single and multiple-family homes, townhomes and apartments. Only one coupon code use is allowed per account.

    Use of the Tipmont REMC logo

    Tipmont REMC members or contractors may not use the Tipmont REMC logo in any marketing, advertising, or promotional materials without express written consent.

    Disclaimer

    Tipmont cannot guarantee device manufacturer claims of energy or cost savings. Neither can we guarantee that participating in this program will lead to energy and cost savings. These savings are affected by factors such as weather, usage patterns, and house size and occupancy, which are out of Tipmont’s control.

    Indemnification

    Participants shall indemnify Tipmont and associated staff against any and all losses, damages, expenses, fees, costs and liability arising from equipment purchase, installation and participation in the program.

  • Frequently Asked Questions

    How will Sense help me save money?

    Please visit https://sensesaves.sense.com for stories from the Sense community on how they are using Sense to save energy.

    Who qualifies for this rebate?

    All Tipmont members in good standing qualify for the Sense home energy monitor rebate.

    Can I share the coupon code with someone who isn't a Tipmont member?

    No. The coupon code is for Tipmont members only. Please do not post the coupon code on the internet, including social media sites such as Facebook or Twitter.

    I tried the coupon code and it doesn't work?

    Sense will use a simple zip code validation to ensure that only Tipmont members are using the Tipmont code. If you are trying to use the coupon code while located outside the Tipmont service area, or while using a VPN, you may not be able to complete the purchase. Please purchase the Sense from your Tipmont service address. If you have further trouble please contact member service at (800) 726-3953 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

    Will Tipmont install the sense for me?

    No. Sense should only be installed by a licensed electrician. Installation itself is quick and easy, but it requires opening up your electrical panel and connecting current sensors to the service mains. These wires are live, even with your main breaker switched off, and are thus very dangerous. Only a licensed electrician is qualified to work in these conditions. For more informaton, please see https://sense.com/installation.

    Can Sense detect all devices?

    Even before Sense discovers devices in your home, it’s easy to see how much energy they consume just by turning them on and off and watching the Power Meter in real time. Check this video to learn more. 

    Once Sense completes the signal check process, it will start detecting devices in your home. Sense is able to identify many electrical devices in typical homes, and we continue to expand our device detection abilities via crowdsourced data as more Sense monitors come online. However, it likely won’t detect everything. Low-wattage consumer electronics like computers, smart devices, and game consoles can be especially tough to track. In the meantime, many users have had great success tracking these more challenging loads via a smart plug integration.

    Learn more about the machine learning technology that undergirds Sense here.

    How do I install Sense?

    Sense should only be installed by a licensed electrician. Installation itself is quick and easy, but it requires opening up your electrical panel and connecting current sensors to the service mains. These wires are live, even with your main breaker switched off, and are thus very dangerous. Only a licensed electrician is qualified to work in these conditions.

    When speaking with your electrician, let them know that Sense is an energy monitor that installs in your electrical panel with two clamp-on current sensors around the mains, and a 240V breaker which Sense uses for its power supply and also to measure voltage on both legs. Unless you have a spare 240V breaker in your panel, your electrician will likely need to provide a new one.

    You may also wish to share with your electrician this blog post and video to help them get a better idea for what’s required.

    A set of installation instructions is also included in the package, and available online.

    Will my data be kept secure?

    All communications between the Sense monitor, the Sense cloud servers, and Sense apps are encrypted with AES 128-bit encryption and TLS/SSL (HTTPS). Sense uses Amazon Web Services (AWS) for cloud servers and online storage. Personally identifiable information like email address and account information is stored in physically separate systems from any application data. Physical security is managed by Amazon and access to these production systems is limited to a very small group of Sense engineering team members.

    Automated systems process the data collected from Sense monitors to detect devices, send notifications, generate report emails, and power the Sense apps. Sense never shares any of this data with 3rd parties without explicit user opt-in on a case-by-case basis (for example, when a utility wishes to provide discounts/services to their customers in exchange for sharing limited power data.) Sense support employees will on occasion need to access some of this data to troubleshoot issues, but again we will only access this data with explicit permission from you.

    You can read Sense's full privacy policy here.

    When will Sense detect my devices?

    After your Sense monitor is installed and the signal check process is complete, Sense will start pulling in data to feed its device detection algorithms. The device detection process is not immediate; Sense needs to see many on/off event cycles of a device in order start building up a model for it. Most customers will start seeing detections within the first one to two weeks. The first devices identified are often common devices that cycle frequently and consume large amounts of power, like your refrigerator or washing machine. Less commonly used, smaller load, or complex signature devices like coffee makers, televisions, and electric vehicles tend to take longer to find.

    Please note that due to variances across homes in terms of power quality and in the types of device present, total detection coverage of your entire home is unlikely. To better understand how you can help Sense learn about your home, please see this Help Center article.

    Can I help Sense learn?

    Sense needs to see devices in their usual context with their regular usage pattern to be able to accurately identify them. That means that “training” Sense by turning devices on/off and labeling them is not an effective method to help Sense learn. You can learn more about the challenges of implementing a “learning” mode here.

    While you cannot “train” Sense in such a way, we have introduced a variety of features that take advantage of user input to help improve device detection in your home and for the entire userbase. 

    Remember, even without native detections, you can still take advantage of Sense insights. The Power Meter is a fantastic tool that provides a real-time view of your energy consumption. Try turning on and off your devices while watching in the Power Meter, to identify how much they consume. You can do the same for the “Always On” devices in your home, identifying how much they’re costing you every day.

    I rent. Can I install a Sense?

    Consult your landlord or property manager before installing a Sense in your rental residence.

    Will Tipmont use the Sense to monitor my electric usage?

    No, we will not monitor your usage through your Sense home energy monitor.

    What is the Sense's return policy?

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